Tal y como lo habíamos mencionado días atrás, MOS My Oracle Support, cambia de "look" este fin de semana. En el comunicado original que pueden ver más abajo, Oracle Support, anuncia que a partir de las 9:00pm de este viernes 27 de enero, hora del Pacífico y durante apróximadamente 5 horas, MOS, presentará su nueva piel, desarrollada en ADF.
Las personas que aún tengan en sus equipos IE 6, podrán seguir utilizando por algún tiempo la versión en FLASH del sitio.
Veremos entonces la nueva interface y les estaremos dando nuestro punto de vista, sobre las funcionalidades, que trae nuevo, si lo que prometen es lo que hace, etc.
Dear My Oracle Support User,
As a reminder, on January 27, 2012, we plan to upgrade My Oracle Support’s current HTML-based user interface (UI) to a new one built using Oracle’s Application Development Framework (ADF). This upgrade is driven by customer feedback, and will help provide our My Oracle Support HTML-based users more streamlined access to support information and services.
The upgrade will begin on Friday, January 27, 2012, at 9:00 p.m. Pacific Time and will last approximately five hours. During this time all My Oracle Support user interfaces (including the Flash-based UI) will be unavailable and you should contact us by telephone for your support needs.
Once the upgrade is complete we will automatically redirect supporthtml.oracle.com to the new My Oracle Support HTML UI. The supporthtml.oracle.com web address and your My Oracle Support username and password will remain unchanged.
Please note that Internet Explorer 6 (IE6) will no longer be supported on supporthtml.oracle.com. The list of supported browsers is available at “The New My Oracle Support User Interface” Web page. You can still use IE6 on the Flash-based UI at support.oracle.com.
In the coming months, we plan to also transition users of the current Flash-based UI to the new HTML-based My Oracle Support UI. We plan to release additional enhancements to the new UI during the time leading up to this transition to help ensure that Flash-based users have access to similar My Oracle Support functionality that they use today.
If you have any questions, please log into My Oracle Support and use the “Contact Us” feature or call your local Support center.
Sincerely,
Oracle Support
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