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Self-service portals are
becoming a business imperative—55 percent of customers report they prefer
automated self-service. Do you have a comprehensive strategy for your
organization’s use of self-service portals? Use a new assessment tool to
quickly measure the effectiveness of your current approach.
Read More
The amount of information
companies have to manage is expected to grow by 50x in the next decade.
Assess your content management strategy to find out if you’re ready to
maximize the value of structured and unstructured content.
Read More
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To help readers get to
know the Oracle WebCenter team, we turn the spotlight on one of its
members in every issue. This month, meet Area Vice President of Oracle
WebCenter Sales Bob Crossman.
Read More
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Oracle WebCenter Best
Practices
Get best practices and
deployment advice from Oracle expert John Brunswick in this column.
Passionate about both business and technology, John focuses on maximizing
IT's ability to streamline and optimize business.
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Five
Best Practices for Global Content Management
Managing an enterprise
content repository is no small task, but if properly set up with a
foundation that leverages best practices, the repository can provide
significant value that increases over time. It is difficult to justify the
investment of time to retrofit these techniques, so incorporating them at
the start of your enterprise content management initiative is essential.
- Inheritance. Mature content management solutions enable
content items to inherit characteristics of the parent area they are
placed into. This capability is your biggest ally in the battle to maintain
quality information in your repository. Using an inheritance scheme
lets you benefit from the automatic application of security, workflow,
required metadata, categorization, and ownership rules to content.
- Foundational
structure.
Create a foundation of areas within the repository on the basis of
geography, line of business, or a nested combination of both. There
are many good taxonomy guides available online to help in this effort.
- Contribution
privilege control.
Require that users requesting to create new areas within the global
repository state the business purpose, staffing resources, and effort
required. This adds accountability, which helps ensure the longevity
of the repository.
- Creation
and management of content.
Use the information provided when contribution access was requested to
ensure that any necessary security and/or workflow is applied. Use an
alias attached to areas in the repository to map ownership. Update the
alias when users change business units or leave.
- Retirement. With an analytic foundation to monitor all
content activity, it is possible act on performance thresholds that
should be established during the request of contribution privileges.
For example, if a content item has not been opened in five years, its
inclusion in the repository should be reevaluated. Unused content
clutters browsing and search results, drastically reducing usability.
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Nothing tells the Oracle WebCenter story better than
customer success. Oracle’s new customer success portal contains hundreds of
stories about how Oracle WebCenter solutions are helping people work
together more efficiently through contextual collaboration tools that
optimize connections between people, information, and applications. Visit
the updated portal today
to learn how other organizations are using Oracle WebCenter.
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Looking for just the right partner to help you implement
Oracle WebCenter solutions? Oracle has a thriving partner ecosystem,
including partners with expertise in Oracle WebCenter solutions. Visit the
newly updated Oracle PartnerNetwork Solutions
Catalog today to find the best fit for your organization.
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Learn how to add Oracle WebCenter Portal's components to any
application to create content-rich, collaborative, and customizable
applications.
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PROFIT MAGAZINE
SPOTLIGHT
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Go to where the
conversation lives. Connect on Twitter with Profit, Oracle's publication for the
enterprise class, business leaders, and decision-makers. Be a part of our
growing community and network with colleagues around content directly
from Profit,
as well as exclusive content found only here. Join us.
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Oracle is committed to
fostering strong and independent user groups worldwide. The more than 900
user groups focused on products, technologies, applications, and
industries provide dynamic forums for customers to share information,
experiences, and expertise.
Find the one that’s right for
you.
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Information to Action
April 1–3, 2014 | Orlando, Florida
Technology and Applications
Forum for the Oracle Community
April 7–11, 2014 | The Venetian and Sands Expo Center Las Vegas, Nevada
Engage at the Nexus of
Social, Mobile, Information, and Cloud
May 5–7, 2014 | Los Angeles, California
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This document is provided for information purposes only, and
the contents hereof are subject to change without notice. This document is
not warranted to be error-free, nor is it subject to any other warranties
or conditions, whether expressed orally or implied in law, including
implied warranties and conditions of merchantability or fitness for a
particular purpose. We specifically disclaim any liability with respect to
this document, and no contractual obligations are formed either directly or
indirectly by this document. This document may not be reproduced or
transmitted in any form or by any means, electronic or mechanical, for any
purpose, without our prior written permission.
Copyright © 2013, Oracle and/or its affiliates. All rights
reserved.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel
Corporation. All SPARC trademarks are used under license and are trademarks
or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD
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Advanced Micro Devices. UNIX is a registered trademark of The Open Group.
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