There will be a full outage of the My Oracle Support Portal on Friday January 6, 2017, starting at 9:00 PM Pacific Time (Saturday January 7, 5:00 AM GMT/UTC) and ending on Saturday January 7, 2017 at 3:00 AM Pacific Time (Saturday January 7, 11:00 AM GMT/UTC).
During this outage, users can continue to search our Oracle Knowledge Base by going to https://support-lite.oracle.com.
Please call your local Oracle Support center for any urgent issues during the outage window. You can find global Support phone numbers at our Oracle Support Contacts Global Directory.