My Oracle Support will be unavailable due to planned maintenance during the following period:
• Friday, December 5, 2025, 3:00 PM PT to 7:00 PM PT
Additionally, My Oracle Support will transition to the new experience on Sunday, December 7, 2025, at 10:00 AM PT. Please ensure you save your work before this time.
During the maintenance period, you will not be able to create, view, or update service requests through our customer support portals. Oracle Support services will continue to be available, and you can reach us via telephone for any critical issues. The Oracle Support telephone numbers for your location are available in the Oracle Support Center.
In addition, access to Oracle Knowledge Base will be available from https://support-lite.oracle.com and MOS Communities are available at https://community.oracle.com.
If you are using Oracle monitoring services like ASR and Platinum, these will continue to monitor your systems. Creation and update of Service Requests will occur after Sunday, December 7, 2025, 10:00AM PT, if required.
Thank you in advance for your patience.
The My Oracle Support Team

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